Welcome to Doughfellas Pizza & Wings, located in Fort Worth, TX. By accessing and using our website or placing an order, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Ordering
1.1. By placing an order through our website, you agree to purchase the selected items from Doughfellas Pizza & Wings, including our delicious pizzas, pasta dishes, and fresh salads made with high-quality ingredients.
1.2. Orders can be placed online for kerbside pickup, no-contact delivery, regular delivery, takeaway, or dine-in. Once your order is confirmed, it cannot be canceled as we begin preparing it immediately.
1.3. Please ensure that all order details, such as delivery address, contact information, and any special instructions (e.g., no-contact delivery), are accurate when submitting your order.
2. Payment and Charges
2.1. We accept credit cards and debit cards as payment methods. All payment methods available will be displayed at checkout.
2.2. By providing your payment details, you authorize us to charge the total amount, including taxes and any delivery fees, to your selected payment method.
2.3. All payment transactions are securely processed according to industry standards. Doughfellas Pizza & Wings does not store your payment information.
3. Delivery and Pickup
3.1. Delivery Area: We offer delivery to locations within a specific radius of our Fort Worth restaurant. Please enter your address during checkout to confirm whether you are within our delivery zone.
3.2. Delivery Options: We provide no-contact delivery and standard delivery services. For kerbside pickup, please call us upon arrival, and we’ll bring your order to your car.
3.3. Delivery Fees: Delivery fees will vary based on your location and will be displayed at checkout.
3.4. Delivery Time: We will provide an estimated delivery time at checkout. However, please note that external factors, such as traffic or weather, may cause delays.
3.5. Pickup Orders: If you choose pickup, please arrive on time to ensure the freshness of your meal.
4. Refunds and Returns
4.1. If there are any issues with your order (e.g., incorrect items, missing items, or unsatisfactory quality), please contact us immediately. We will make reasonable efforts to resolve the issue.
4.2. Refunds, if applicable, will be issued through the original payment method. Please allow up to 7 business days for the refund to be processed.
5. Accessibility and Facilities
5.1. We are proud to offer a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible seating to ensure all guests feel welcome.
5.2. We offer a family-friendly environment and are an LGBTQ+ friendly and transgender-safe space.
6. Parking
6.1. We offer free street parking and a free parking lot for the convenience of our customers.
7. Account Security
7.1. If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password.
7.2. Please notify us immediately if you suspect any unauthorized access to your account.
8. Limitation of Liability
8.1. Doughfellas Pizza & Wings aims to provide an accurate and reliable ordering experience. However, we are not liable for any direct or indirect damages resulting from the use of our website, delays in delivery, or errors in your order.
8.2. While we make every effort to ensure your online experience is smooth, we cannot guarantee that our website will be error-free or uninterrupted. We reserve the right to modify or discontinue services without prior notice.
9. Modifications to the Terms
9.1. We may update or modify these Terms and Conditions from time to time without prior notice. Please review this page periodically for updates. Your continued use of our services after any changes indicates your acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts in Texas.
11. Contact Us
If you have any questions about these Terms and Conditions or your order, please contact us:
Doughfellas Pizza & Wings
Address: 8751 Camp Bowie W Blvd SUITE 107, Fort Worth, TX 76116, United States
Located in: Western Hills Plaza
Phone: +1 817-363-9021
Visit us at https://doughfellaspizzawings.com/
